Improving Architect/Client Communication with Rapids

When it comes to projects like kitchen design, communication and trust between everyone involved is essential for success. Each new project is a massive undertaking, with a lot of moving parts and invested parties.

Because of this, it’s not just the owner/operator that takes on the role of client for architects – contractors and internal team members also require a high degree of communication regarding many aspects of the project.

That’s where the Rapids team comes in.

To ensure the architect has everything they need to present their decisions to their clients, Rapids is proactive when it comes to the decision-making process. If something needs to change in the design (whether due to budgetary constraints or something else), Rapids will provide not just the solution, but also the answers to the questions that will be top of mind for clients:

• How much time is this going to take?
• How much time are we going to save?
• Is this product available?
• Are the people who can install this product available?
• What is the price?

Having this information upfront will help prevent owner/operators from getting frustrated and only seeing the negative aspects of the situation.

When it comes communicating with contractors about a design change or incorporating a new piece of equipment, Rapids knows they are focused on three things: ease of installation, time/labor, and the bottom line. So, when pitching the product to the architect, we take the time to address what the contractors can expect upfront and compile all the necessary relevant content so the architect can pass this straight to the contractor.

Learn more about how Rapids will go above and beyond to help you create solutions, not just pitch products, by getting in touch today!