Delivering Excellence in Every Moment
May 2018

Dana Mitchell

Accounts Payable Manager

Verifies the accuracy of all invoices and ensures payment is made within terms.

Nominator: Deb Nicholas

For: Being Personally Accountable

In continuing her pursuit of the perfection with which Dana guards our company checkbook as her sole mission, she developed an “open invoice status report” which she updates and sends to the management group, John and Miki every Friday afternoon. Now, I know this isn’t going to solve world hunger or win her a Nobel prize, but it has helped immensely in opening up communication internally and with our vendors to get problem invoices resolved timely and satisfactorily. I have received a number of compliments regarding Dana’s tenacity at the payable desk which should have been directed to her and since they were not, I am using this forum to give her a shout out “GREAT JOB” and “THANK YOU”!”

Words from our Vice President, Eric Schmitt:

We have recently begun promoting the notion of personal innovation which goes hand in hand with our larger, Innovation Inspired work we are doing within our groups. The example which Dana has set falls perfectly into this new development and we could not be happier to hear of its positive impact on so many. Dana, in talking with her peers, found an opportunity to improve the way in which open invoices were addressed that not only made it easier on her and the accounting team but also for the various managers of the company to easily keep tabs on what issues remain open and needing to be addressed. We all have example of processes we feel could be improved. Please use this fantastic example as an impetus to begin examining how you may be able to bring personal innovation to bare in your work. For so many of you who are also doing this every day, I ask you to continue doing so and know what we appreciate the improvements you bring to us each and every day.

Prize:

For her win, Dana will be securing one of the fantastic “Mind Your Ping” t-shirts and entered into our Year End Employee of the Year voting. Thanks again, Dana, and all of the incredible Rapids team for the work you do every day to Deliver Excellence in Every Moment.