Delivering Excellence in Every Moment
April 2018

Yvonne Paup

Inside Sales Representative

Communicates with potential Rapids Wholesale customers by phone or through our website chat service, answering questions and selling products.

Nominator: Cassie Schwarzenstein

For: Putting the Customer first.

“A web customer was happy enough with their interaction with Yvonne to mention her by name in a product review: “The ordering process and my follow-up with Yvonne was very pleasant.”

Words from our Vice President, Eric Schmitt:

This is feedback that we should all stride for in every interaction we have with our customers. We have to strive to differentiate ourselves from other dealers of equipment supplies as well as the internet suppliers. The best way to keep customers coming back to us is by making it easy and enjoyable to do business with. Thank you, Yvonne, for Delivering Excellence in Every Moment!

Prize:

This represents Yvonne’s second recognition for DEEM Employee of the Month. For her win, Yvonne will have the option of either a gift card or one of the fantastic “Mind Your Ping” t-shirts and entered into our Year End Employee of the Year voting. Thanks again, Yvonne, and all of the incredible Rapids team for the work you do every day to Deliver Excellence in Every Moment.