Delivering Excellence in Every Moment
September 2017

Yvonne Paup

Inside Sales Representative

Communicates with potential Rapids Wholesale customers by phone or through our website chat service, answering questions and selling products.

Nominator: Tanya Larson

For: Being a Problem Solver

“On Friday a customer came in to get some parts to make a “jockey box” but he seen our scratch and dent section with already made jockey boxes for our customers convenience. His face lit up he was very relived, but then he looked outside and was trying to figure out how he could get this to his bar in Mt Vernon on his motorcycle. Yvonne was getting ready to leave for the day so she offered to take the jockey box and drop it off at Bigs BBQ in Mt Vernon!! The customer was very excited and happy with our service! Yvonne was a great problem solver!”

Words from our Vice President, Eric Schmitt:

Our 1st DEEM Employee of the Month for September 2017 is Yvonne Paup. Yvonne was nominated by Delivering Excellence in this moment in particular. Congratulations to Yvonne on her nomination and thank you for your outstanding customer service.

Prize:

For her win, she will receive a limited edition “Mind your Ping” t-shirt, and will be entered into our Employee of the Year voting.